Quotes about Engagement

every organization must contribute in some way to a better world for some group of people, because if it doesn't, it will, and should, go out of business.

Commitment is a function of two things: clarity and buy-in

The only way for people to embrace a message is to hear it over a period of time, in a variety of different situations, and preferably from different people. That's why great leaders see themselves as Chief Reminding Officers as much as anything else. Their top two priorities are to set the direction of the organization and then to ensure that people are reminded of it on a regular basis.

Direct, personal feedback really is the simplest and most effective form of motivation.

a leader's first priority is to create an environment where others can do these things and that cannot happen if they are not having effective meetings.

Team leaders must give members a reason to care at the beginning of a meeting or discussion. They must raise the anxiety of the team about why the issues about to be discussed matter, and what could go wrong if bad decisions are made. By doing so, they immediately get everyone engaged

There was no sense of unity or camaraderie on the team, which translated into a muted level of commitment.

Now imagine if I were to ask a room full of executives which they enjoy more: meetings or movies? They would probably think I was joking. And yet, meetings should be more interesting than movies because they have more inherent potential for passion and engagement than movies do.

Meetings are boring because they lack drama. Or conflict. This is a shame because most meetings have plenty of potential for drama, which is essential for keeping human beings engaged.

I have found that most leaders spend the majority of their time and energy making their organizations smarter, with relatively little effort directed toward making them healthier.

they need to weigh in before they can really buy in.

Moments of truth are best handled face-to-face P.30