Quotes about Understanding

People dont care what you know until they know what you care.

People don't care how much you know unless you know how much you care.

You don't really understand people until you hear their life story. If you know their stories, you grasp their history, their hurts, their hopes and aspirations. You put yourself in their shoes. And just by virtue of listening and remembering what's important to them, you communicate that you care and desire to add value.

The goal of confrontation should be to help, not to humiliate.

You never really know something until you teach it to someone else.

Good leaders motivate others by their listening skills. We are to: avoid prejudicial first impressions; become less self-centered; withhold initial criticism; stay calm; listen with empathy; be active listeners; clarify what we hear; and recognize the healing power of listening. Then we are to act on what we hear

Every message that people receive is filtered through the messenger who delivers it.

The Situation Principle: Never let the situation mean more than the relationship.

There isn't anyone you couldn't learn to love once you've heard their story." —Fred Rogers

When I want to really get to know someone, I ask three questions. People's answers to these give me great insight into someone's heart. The questions are: What do you dream about? What do you sing about? What do you cry about?

Any married man should forget his mistakes—there's no use in two people remembering the same thing.

experience alone does not add value to a life. It's not necessarily experience that is valuable; it's the insight people gain because of their experience. Reflective