Quotes about Emotional intelligence

What most people really want is to be listened to, respected, and understood.

When we are foolish, we want to conquer the world. When we are wise, we want to conquer ourselves. That begins when we do what we should no matter how we feel about it.

Making Compassionate Decisions: The Role of Empathy in Decision Making READING TIME: 19 MINUTES "The biggest deficit that we have in our society and in the world right now is an empathy deficit. We are in great need of people being able to stand in somebody else's shoes and see the world through their eyes.

It's safer knowing more about people than they know about you.

Humans have between what happens to us and our response to it.

The real beginning of influence comes as others sense you are being influenced by them—when they feel understood by you—that you have listened deeply and sincerely, and that you are open. But most people are too vulnerable emotionally to listen deeply—to suspend their agenda long enough to focus on understanding before they communicate their own ideas.

Principle of making what is important to the other person as important to you as the other person is to you.

It's not what happens to us, but our response to what happens to us that hurts us. Of course, things can hurt us physically or economically and can cause sorrow. But our character, our basic identity, does not have to be hurt at all. In fact, our most difficult experiences become the crucibles that forge our character and develop the internal powers, the freedom to handle difficult circumstances in the future and to inspire others to do so as well.

To not say the unkind or critical thing, particularly when provoked and/or fatigued, is a supreme kind of self-mastery.

Proactive people subordinate feelings to values.

There are times to teach and times not to teach. When relationships are strained and the air charged with emotion, an attempt to teach is often perceived as a form of judgment and rejection. But to take the child alone, quietly, when the relationship is good and to discuss the teaching or the value seems to have much greater impact.

Probably the most important deposit you could make would be just to listen, without judging or preaching or reading your own autobiography into what he says. Just listen and seek to understand. Let him feel your concern for him, your acceptance of him as a person.